Frequently Asked Questions
We're here to help you with everything you need to know about shopping with Pear Jewels. From order processing and shipping details to returns and customization options, find clear and quick answers to your most common queries. If you need further assistance, feel free to reach out to us!
FAQs
What is a lab-grown diamond?
Do lab-grown diamonds test the same as natural diamonds?
Lab-grown diamonds have the same chemical makeup as natural diamonds and usually test the same on standard diamond testers. However, some HPHT diamonds might test like moissanite due to tester limitations. Certified labs like IGI and GIA can accurately identify and certify them.
Are lab-grown diamonds real?
Does Pear Jewels make custom-designed rings?
Yes! At Pear Jewels, we love bringing your ideas to life. If you have a design in mind or want something special, we can create a custom-made ring just for you. From choosing the diamond to the final design, we’ll work with you every step of the way to make your dream ring a reality.
I can’t find the ring design I want, can you make it for me?
Yes, absolutely! If you have a design in mind or saw something you love but can’t find it on our website, we can make it just for you. Just share the details or a picture, and we’ll help you create the ring you’ve been dreaming of.
Are Pear Jewels' lab-grown diamonds certified?
Yes, all of our lab-grown diamonds are certified by trusted labs like GIA (Gemological Institute of America) or IGI (International Gemological Institute). These certificates prove that your diamond is real, high quality, and exactly as described, so you can shop with full confidence.
Do you make men’s jewellery?
Yes, we do! At Pear Jewels, we offer a range of stylish men’s jewellery, including rings, wedding bands, and more. We can also create custom pieces if you have something special in mind.
Do you sell pink, blue, and yellow diamonds?
Yes, we do! At Pear Jewels, we offer lab-grown diamonds in beautiful colours like pink, blue, and yellow. If you’re looking for a special coloured diamond, we’re happy to help you find or create the perfect piece.
Can I buy a loose diamond?
Yes, you can! At Pear Jewels, we offer loose lab-grown diamonds in many shapes and sizes. Whether you want to design your own jewellery or just buy a diamond on its own, we’re happy to help you find the perfect one.
Why should I buy from Pear Jewels?
At Pear Jewels, we help you celebrate life’s special moments with beautiful jewellery. Our lab-grown diamonds are beautiful, certified, eco-friendly, and made in an honest way. They look just like natural diamonds but cost less. We offer fair prices, personal service, and the chance to create your own custom design. Whether you need an engagement ring, a gift, or something special for yourself, we’re here to make it just right for you.
Is Pear Jewels located in Australia?
Yes, Pear Jewels is proudly based in Australia. We are located in Yarrabilba, QLD 4207, and serve customers all across the country.